About Us

Geoff and Lisa Kelly started Kelly’s Hot Water Gas & Air (Kelly’s) in 1998. The name Kelly’s was chosen to encapsulate the range of services provided and to enable the use of the Ned Kelly Logo and catch cry “Robbing Work off the Big Boys” which is very popular with their customers.

Lisa, the Co-Director/Secretary has lived in Mandurah since 1970. Geoff has been employed in the Plumbing/Gas Industry since 1983 and migrated to Australia from the UK in 1993 and is a very proud Australian Citizen and often says he lives in the best place in the world… no regrets.

Kelly’s success has been achieved due to the passion and innovation of its very knowledgeable and passionate team members who pride themselves on giving exceptional customer service. Kelly’s endeavor to keep up to date with new products, which enables them to deliver the best products to their customers.

Directors Geoff and Lisa Kelly have taken the approach of working on the business rather than in, which allows the business to achieve its goals.

Kelly’s do various aspects of plumbing but their main passion is hot water, and promote themselves as HOT WATER SPECIALISTS. When the time comes for you to replace your hot water unit please THINK KELLY’S.

Master Plumbers & Gasfitters Association WA members public health
kelly's instant hot water system gas

Testimonials

Thank you so much to Andrea and the Kelly’s team for firstly servicing our gas heater.

And also for organising the gas to be connected at our property.

Zac did an awesome job connecting it and checking everything was right and also connected our heater.

Thanks again.

Sally Ridgeway May 31, 2019

Best company we have dealt with!

Our old hot water system died on a freezing day- with two kids.

These guys had a new system in well before the sun even set
- On time
- Awesome service
- Quality brand
- Brilliant price
- Seemed like they actually cared!

Will never use another company again!

James Stewart June 17, 2019

Very competitive pricing with higher spec gas hot water heater.

Efficient installation, pleasant plumber/fitter. excellent service.

Ken Spong June 17, 2019

Thank you Lisa and Geoff for your fantastic service.

We rang Lisa in the morning as our hot water system was playing up. She sent someone around and it was confirmed we needed a new system.

It was replaced straight away keeping the disruption to the house minimal.

I will definitely be using your company again if needed and highly recommend you to others .

Tan Hine September 2, 2019

Kellys provides me with absolutely fantastic service.

Highly recommend this company to all.

Janis Orpen September 12, 2019

Used them a few times now.

Always on time, if not early, quick prompt and tidy work.

Kirsty Pickersgill September 16, 2019

Thank you for the wonderful service that we received in the installation of our new hot water system, and resolving our water pressure issue.

Zac is an asset to your company! He is always prompt, reliable, knowledgeable, professional, and honest!

Lisa Lindgren September 23, 2019

Kellys Hot Water systems where fantastic.

l was not even in the same state and used them to repair my hot water system and communication was very good.

The price did not change from start to finish.

I would recommend Kelly's Hot Water Systems to everyone.

Victor Anderson October 16, 2019

Wow, what great prompt service from Kelly's.

Zac was here within 30 minutes, a very nice young man.

Andrea from the office was very helpful with suggestions as to what the problem maybe.

Will definitely recommend this company.

Thank you

Chris Armstrong November 1, 2019

Kelly's were amazing.

We had a warranty job that was submitted with manufacturer.

They said Kelly's would be in contact either that day or the next.

Within 10 mins of my phone call Kelly's were calling me to get our hot water system sorted.

Even went to the extent to try get us a back up for the mean time.

Extremely fast and friendly service.

Some of the best customer service we have ever experienced.

Well done Kelly's! Be proud!

Shell Sumpton November 1, 2019

Once again Kelly’s have provided terrific service very quickly.

I am extremely grateful they could come and repair my air conditioner as quickly as they did.

This company provides good old fashion service and I would recommend them to anyone.

Linda Allan November 15, 2019

A phone call this morning and they did everything they could to help us have hot water again.

Thank you so very much to the staff for helping me out again.

Tim was awesome and was able to fix quickly and in the heat of the day.

Always recommend these guys to get the job done without a hassle.

Thank you again ????

Beth House January 31, 2020

Wonderful people professional and great work and very helpful.

Highly recommend them for all your hot water problems.

Thanks to you all.

Corrine Bell January 31, 2020

So my big old hot water system broke .

I called Kelly’s Hot Water Gas and Air and we discussed the best option to upgrade.

It was all organised within 24 hours.

So pleased with every aspect of service from this company . ?

Annette West February 7, 2020

Our hot water system blew out Tuesday morning, and even in these trying times, we had hot water by Thursday lunchtime!!!

The service Lisa and Zac provided was incredible!!

Efficient, informative and outstanding service!

I would HIGHLY recommend Kelly’s Hot Water, Gas & Air!!

Thanks Lisa and Zac!! A-mazing!!

Lisa Dessis March 27, 2020

Big shout out for the service we received from Kelly's.. . our storage hot water system failed and we got an immediate response and help.

Thankfully the advice we received in helping choose a new system has absolutely made the world of difference (temperature, water pressure and economic value) for us.

Thank you so much for your prompt and honest service.. wouldn't recommend anyone else.

Sarah Mears April 10, 2020

Zac was out this morning within 2 hours of making our enquiry. Excellent customer service and advice, Thanks so much Zac!

We have been dealing with Kelly’s for years. Without fail EVERY call out is on time, the technicians are friendly & knowledgeable and prices are very reasonable. They are also out to us within a day no matter the issue.

We are extremely happy Kelly’s customers. Thanks guys

Kylie Lever February 8, 2021

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Mission Statement

Kelly’s will be the best performing company offering every customer total satisfaction. It will see unprecedented sales growth and profitability by way of local promotional opportunities.

This will be achieved through fanatical focus on incredible Customer Service, delivered by the best trained and motivated people, selling, servicing and installing products with same day responses.